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URBrainy.com Terms and Conditions

By using the urbrainy.com website ("Service"), downloadable worksheets and interactive games/activities ("Resources"), all services of Route One Network Ltd ("Route One Network"), you are agreeing to be bound by the following terms and conditions ("Terms of Service").

Route One Network reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes. You can review the most current version of the Terms of Service at any time at: http://urbrainy.com/terms-and-conditions

Violation of any of the terms below will result in the termination of your Account. You agree to use the Service at your own risk.

Account Terms

  1. The resources on this site are designed for use by children and other persons under the age of 18 years, but you must be over 18 years of age to create an account or subscription. It is up to the purchasing adult to give access to the Resources to students in his/her own home under the terms of this contract.
  2. For the protection and safety of minors and of our staff, no correspondence in any form whatsoever will be undertaken with people under the age of 18 years. All communication should be through the purchasing adult whose credit/debit card is being used for payments.
  3. You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process.
  4. You are permitted to use the Service in your own home for members of your own family.
  5. The Resources may be printed for your family’s use, but it is expressly forbidden to give these to persons outside your family or to allow them to be copied by any means for use outside your family unless an appropriate licence has been acquired.
  6. It is expressly forbidden for you to release your user name and password to persons outside your family to allow them to access the Service.
  7. An account can be used by a maximum of two users within your household simultaneously and there is no limit to the number of times any particular Resource may be viewed during your subscription period as long as it is for your family’s use only. Printing and downloading is subject to 'fair use' and we reserve the right to monitor and restrict these features.
  8. You are responsible for maintaining the security of your account and password. Route One Network cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
  9. One person or legal entity may not maintain more than one free account.

Free Trial Period

  1. The purpose of our free trial is to ensure that the Resources function correctly for you and is restricted by time and number of printouts. We may vary these from time to time.
  2. Our free registration and trial period is restricted to one trial per family, household, school or establishment. We reserve the right to not allow a trial for any reason, including but not limited to suspected duplicate trials from the same person or establishment.

Payment and Refunds

  1. A valid credit/debit card is required for paying accounts.
  2. If you sign up for a monthly account, and you don't cancel that account within the first month, you will be billed monthly starting 1 month after your account was initially created. If you cancel prior to the processing of your second payment, you will not be charged again.
  3. The Service is billed in advance on a monthly basis and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account.
  4. All price are inclusive of VAT where applicable except where noted.

Cancellation and Termination

  1. You are solely responsible for properly cancelling your account. An email or phone request to cancel your account is not considered cancellation. You can cancel your account at any time by clicking on the My Account link in the global navigation bar at the top of the screen. The Account screen provides a simple cancellation link.
  2. If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately and you will not be charged again, but you will still have access to the service up to the end of your period.
  3. Route One Network reserves the right to refuse service to anyone for any reason at any time.

Changes to Service and Prices

  1. Route One Network reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
  2. Prices for all Services are subject to change upon 30 days notice from us.
  3. Route One Network shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

Copyright

  1. The Copyright of all the Resources is owned by Route One Network
  2. Resources printed/downloaded from URBrainy.com are strictly for your personal use only.
  3. Worksheets and interactive activities may not be altered in any way and must be used as supplied from the Service.
  4. You may not rent, lease, sublicense, lend or transfer any of the Service or Resources, or copies of the Service or Resources to persons outside your own immediate family. You may not alter, modify the Service or translate, disassemble or reverse engineer the Service.
  5. The look and feel of the Service is copyright©2008-2024 Route One Network Ltd. All rights reserved. You may not duplicate, copy, or reuse any portion of the HTML/CSS or visual design elements without express written permission from Route One Network.
  6. Any agreement to extend the use of the Service or Resources beyond that defined in these Terms and Conditions must be made in writing by the Company.
  7. Some images may be © Graphics Factory.com

Liability

  1. The Service has been extensively tested and checked for errors, both technical and mathematical, but no responsibility will be accepted by the Company for any damages arising from use of this Service, inability to use it, failure of a child or adult to pass any examination or test or to reach a set level of attainment, personal injury, loss of profit or business interruption or consequential damage, even if the Company has been advised of the possibility of such damage.
  2. If Route One Network is found to be liable under English Law, damages will be limited only to the total subscription paid.

General Conditions

  1. Your use of the Service is at your sole risk. The service is provided on and "as is" and "as available" basis.
  2. As the Resources are being accessed from the Internet, you accept that occasionally errors and omissions will occur and while we will make every reasonable effort to maintain the reliability of the service, we make no guarantees or other warranties with regard to one hundred percent access to the site for all customers.
  3. Technical difficulties notwithstanding, you may access the Service at any time, day or night, as long as your subscription is current.
  4. We do not warrant that the service will be free from viruses or other destructive elements nor that the site will be free from attack by hackers or other persons or programs.
  5. Technical support is provided only by email.
  6. You understand that Route One Network uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.
  7. You must not modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated with the Service, Route One Network, or any other Route One Network service.
  8. Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Route One Network customer, employee, member, or officer will result in immediate account termination.
  9. Route One Network does not warrant that (i) the service will meet your specific requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the Service will be corrected.
  10. The failure of Route One Network to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and Route One Network and govern your use of the Service, superceding any prior agreements between you and Route One Network (including, but not limited to, any prior versions of the Terms of Service).
  11. Questions relating to the Terms of Service should be send to support at urbrainy dot com.

Fair Use Policy

  1. URBrainy subscriptions are aimed to allow individuals to print/download resources for personal use only.
  2. You are subject to our fair use policy and user accounts are monitored to ensure fair usage both for our protection and to protect our users.
  3. We consider that no user would reasonably need to download/print more than 200 resources per subscription month. Accounts exceeding this level are subject to review and downloading/printing may be suspended for the rest of their current subscription month.
  4. Subscription months run from the day of the month the subscription was taken out.
  5. You will not systematically print/download content from the site with a view to creating or compiling any form of comprehensive collection, compilation, directory or database unless given our express written permission to do so.

Company Details

URBrainy is a trading name of Route One Network Limited, whose full postal address is:

Route One Network Limited
86-90 Paul Street
London
EC2A 4NE
UK

Tel: 0333 1122 555

UK VAT Registration Number: GB 129 0036 42

EU Tax Registration Number: EU 372 0154 79

Route One Network Limited company number 8300299 registered in England and Wales.

Registered Office: Wiston House, 1 Wiston Avenue, Worthing, BN14 7QL, United Kingdom

Teachers

If you are a teacher, the following conditions also apply.

  1. A Teacher is permitted to use the Service for members of their own class and to send Resources home for homework.
  2. Teachers must not share the Resources or Service with other teachers or colleagues

Schools

If a school licence has been purchased, the following conditions also apply.

  1. A School licence permits all teachers within the school to use the Resources and Service.
  2. It is expressly forbidden for you to release your user name and password to persons outside your organisation to allow them to access the Service.

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